FAQs
Got questions? We’ve gathered the most common ones to help you get answers fast.
Commonly Asked Questions
Find quick answers to the most frequently asked questions about our services.
Yes. We specialize in supplying trained and legally documented housemaids from Indonesia and the Philippines, approved by the Malaysian government.
Yes. Both Indonesia and the Philippines are approved source countries for domestic helpers in Malaysia. We ensure all recruitment follows legal and official procedures from both Malaysia and the source country.
• Indonesian maids: Generally speak Bahasa Malaysia, preferred for elderly care, general housework, and Muslim households.
• Filipino maids: Usually speak fluent English, suitable for families with children or expats who prefer English-speaking helpers.
• Indonesian maids: RM1,500 with an off day every week or RM1,846.16 per month without an off day.
• Filipino maids: RM1,800 per month with an off day every week or RM2,080.00 per month without off day.
The document checklist is different depending on the reason of hiring, please contact our professional consultant for futher details and we will assist with the full documentation and government submission process.
On average, it takes 2 to 3 months for processing, training, and bringing in a maid legally from Indonesia or the Philippines.
Yes. We have profiles of experienced maids who have worked in Malaysia, Singapore, or the Middle East. You can choose based on experience, language, and job skills.
Yes. According to Malaysian law, you must provide your maid with safe accommodation, food, and basic necessities throughout her employment.
We offer a maid replacement policy within a specific period (terms and conditions apply). We’ll assist in finding a better match for your household needs.
Absolutely. With over 10 years of experience and strong connections in Indonesia and the Philippines, we ensure 100% legal processing with no shortcuts or illegal practices.
Foreign Employers
Everything foreign employers need to know about hiring a maid in Malaysia—made simple and clear.
Yes, foreign employers working and living in Malaysia can legally hire a housemaid — but you must meet the government’s requirements and follow the proper process.
• Hold a valid Employment Pass, MM2H Visa, or Resident Pass.
• Earn a minimum monthly income (usually RM7,000 and above).
• Provide a valid reason (e.g. child care, elderly care, household help).
• Hire a maid from an approved source country (e.g. Indonesia, Philippines).
Yes. We handle end-to-end processing — from documentation, government submissions, approvals, and coordinating with source countries. We make sure everything is done legally and smoothly.
1. Consultation & Profile Selection
2. Submit Required Documents
3. Application to Immigration & Appr
4. Training & Processing in Source Country
5. Arrival, Orientation & Deployment
The full process typically takes 2 to 3 months, depending on documentation and approval speed.
The document checklist is different depending on the reason of hiring, please contact our professional consultant for further details and
We will assist with the full documentation and government submission process.
Costs vary depending on the country of origin and processing fees. We’ll provide a clear quotation that includes agency fees, government fees, and maid’s salary expectations.
Yes. Employers are legally required to provide safe accommodation, meals, and basic living necessities for the maid.
We offer a replacement policy within a specific period (terms apply), and we’ll help you find another suitable helper based on your needs.
Yes. We have profiles of maids from the Philippines, Indonesia, and other countries, including those with experience in expat households and fluent in English.
Looking For A Housemaid?
Whether you need part-time help or full-time support, we connect you with thoroughly vetted housemaids, ready to provide quality assistance with peace of mind.
